About Us
Perth-based. Australia-wide. Built for serious sim enthusiasts.
HyperLabs exists for one type of person: someone who takes their simulator setup seriously. Not the casual gamer looking for a budget peripheral, but the driver who wants to feel every kerb through their wheel, and the pilot who wants to run real procedures from a home cockpit. We're a Perth-based retailer specialising in premium sim racing equipment and flight simulator hardware — and the full ecosystem of gear that makes them exceptional. If you've spent any real time researching this space, you already know how difficult it is to find a retailer who genuinely understands the products they sell. HyperLabs was built to be exactly that, and nothing less.
Why we exist
HyperLabs was founded out of genuine passion for simulation technology. As a young entrepreneur who has been deep in this space as a consumer long before becoming a retailer, the frustration of navigating poor product information, slow international shipping, and after-sales support from people who had never touched the hardware was the motivation to build something better. The mission is straightforward: give Australian sim racing and flight simulation enthusiasts access to premium hardware, backed by real product knowledge, reliable domestic fulfilment, and a service experience that treats every purchase — regardless of size — as the considered investment it actually is.
We believe that when you spend serious money on a sim racing or flight sim setup, you deserve to deal with someone who understands exactly what you're building and why each component matters. That belief shapes every decision we make — from which products earn a place in our catalogue to how we handle a support enquiry on a Saturday afternoon.
What we carry
Our catalogue covers sim racing cockpits, motion platforms and haptic feedback systems, flight simulator controls and cockpits, monitor stands, button boxes, and the full range of peripherals and accessories that complete a professional-grade setup. We work with DOF Reality, Playseat, Honeycomb Aeronautical, Ignition Controls and RaceBox.
Every product we list has been hand-selected against a strict standard: it needs to perform at the level our customers expect, ship from within Australia, and be backed by a supplier we trust to stand behind it. We don't list products to fill a catalogue — we list gear we'd recommend without hesitation to someone who asked us directly.
Sourcing exclusively through domestic suppliers means our customers aren't waiting on international freight, dealing with customs uncertainty, or left without recourse if something goes wrong. It also means our product knowledge runs deeper, because we work closely with the suppliers behind every item we sell.
Our service promise
Buying a high-ticket simulator setup online requires trust. We take that seriously. Our customer service philosophy is built on three things: fast response times, honest and education-focused advice, and a commitment to long-term relationships over one-time transactions. If you're not sure which wheel base suits your cockpit, which flight controls pair with your setup, or whether a motion platform will take the seat you already own — ask us. We'll give you a straight answer, not a sales pitch.
We're not here to close a transaction and move on. We're here because this is the space we're passionate about, and the best outcome for HyperLabs is a customer who gets the right setup, has a great experience, and comes back when they're ready to build further.
Fulfilment you can rely on
Every order placed at HyperLabs ships from within Australia, through trusted domestic freight partners with full tracking and reliable delivery timeframes nationwide. Whether you're in Perth, Sydney, Melbourne, or regional Queensland, you'll receive your order with the confidence of domestic logistics — no customs delays, no international carrier uncertainty, no vague estimated arrival windows. For large or complex orders, we coordinate fulfilment directly to ensure everything arrives safely and in the condition it left our supplier.
Standard shipping is free Australia-wide. Full details are on our Shipping Policy page, and our Returns and Refunds Policy sets out exactly how returns work.
Get in touch
HyperLabs is a brand built by someone who loves this space, for people who feel the same way. If you're ready to build the setup you've been planning — or you simply want to talk through your options with someone who knows the products properly — reach out. Whatever stage you're at, HyperLabs is the right place to take it further.
Business details
HyperLabs
ABN 48 990 928 521
18 Phar Lap Road, Wattle Grove WA 6107, Australia
Email: support@hyperlabs.com.au
Phone: +61 412 451 502
Hours: 9:00am – 5:00pm AWST, Monday to Friday