About Us
About HyperLabs
Perth-Based. Australia-Wide. Built for Serious Sim Enthusiasts.
HyperLabs exists for one type of person: someone who takes their simulator setup seriously. Not the casual gamer looking for a budget peripheral, but the driver who wants to feel every kerb through their wheel, the pilot who wants to run real procedures from a home cockpit, the golfer who wants launch data on every shot — year-round, rain or shine. We are a Perth-based retailer specialising in high-performance simulators, virtual reality systems, and the full ecosystem of hardware that makes them exceptional. If you have spent any real time researching this space, you already know how difficult it is to find a retailer who genuinely understands the products they sell. HyperLabs was built to be exactly that — and nothing less.
Why We Exist
HyperLabs was founded out of genuine passion for simulation technology. As a young entrepreneur who has been deep in this space as a consumer long before becoming a retailer, the frustration of navigating poor product information, slow international shipping, and after-sales support from people who had never touched the hardware was the motivation to build something better. The mission is straightforward: give Australian sim enthusiasts access to premium hardware, backed by real product knowledge, reliable domestic fulfilment, and a service experience that treats every purchase — regardless of size — as the considered investment it actually is.
We believe that when you spend serious money on a simulator setup, you deserve to deal with someone who understands exactly what you are building and why each component matters. That belief shapes every decision we make — from which products earn a place in our catalogue to how we handle a support enquiry on a Saturday afternoon.
What We Carry — and How We Choose It
Our catalogue covers sim racing cockpits, force feedback wheel and pedal systems, flight simulator controls, virtual reality headsets, golf launch monitors, indoor golf simulator systems, and the full range of peripherals and accessories that complete a professional-grade setup. Every product we list has been hand-selected against a strict standard: it needs to perform at the level our customers expect, ship from within Australia, and be supported by a supplier we trust to stand behind it. We do not list products to fill a catalogue. We list products we would recommend without hesitation to someone who asked us directly.
Sourcing exclusively through domestic suppliers means our customers are not waiting on international freight, not dealing with customs uncertainty, and not left without recourse if something goes wrong. It also means our product knowledge runs deeper — because we work closely with the suppliers behind every item we sell.
Our Service Promise
Buying a high-ticket simulator product online requires trust. We take that seriously. Our customer service philosophy is built on three things: fast response times, honest and education-focused advice, and a commitment to long-term relationships over one-time transactions. If you are not sure which wheel base suits your cockpit, which launch monitor works with your simulator software, or whether a VR headset will integrate with your existing setup — ask us. We will give you a straight answer, not a sales pitch.
We are not here to close a transaction and move on. We are here because this is the space we are passionate about, and the best outcome for HyperLabs is a customer who gets the right setup, has a great experience, and comes back when they are ready to build further.
Fulfilment You Can Rely On
Every order placed at HyperLabs ships from within Australia, through trusted domestic freight partners with full tracking and reliable delivery timeframes nationwide. Whether you are in Perth, Sydney, Melbourne, or regional Queensland, you will receive your order with the confidence of domestic logistics — no customs delays, no international carrier uncertainty, no vague estimated arrival windows. For large or complex orders, our team coordinates fulfilment directly to ensure everything arrives safely and in the condition it left our supplier.
HyperLabs is a brand built by someone who loves this space, for people who feel the same way. If you are ready to build the setup you have been planning — or you simply want to talk through your options with someone who knows the products properly — we are here. Browse the store, reach out with questions, or start a conversation with our team. Whatever stage you are at, HyperLabs is the right place to take it further.