About Us
About Us
Australia-wide. Built for serious sim enthusiasts.
HyperLabs is an Australian retailer specialising in sim racing equipment, flight simulator hardware, motion systems and the accessories that complete a simulator setup. We're a small, independent team — not a marketplace reseller — and every order is handled by a real person on our support team, not a bot.
Who we are
HyperLabs is owned and operated in Perth, Western Australia. We're an independent retailer of Playseat, DOF Reality, Honeycomb, RaceBox and Ignition Controls hardware — we are not affiliated with, endorsed by, or sponsored by any of these brands. We sell genuine, brand-authorised stock only.
Why we exist
Sim racing and flight sim hardware is a considered, often high-value purchase, and it's easy for Australian customers to end up comparing specs across confusing product pages with no local support. We started HyperLabs to give buyers straightforward, honest guidance — clear compatibility information, realistic delivery timelines, and a real person to talk to before and after you buy.
If you're unsure whether a product will suit your cockpit, controls, platform or available space, contact us before ordering and we'll help you check the details.
What we carry
Our catalogue covers sim racing cockpits, motion platforms, haptic systems, flight simulator controls and cockpits, monitor stands, button boxes, and related accessories from Playseat, DOF Reality, Honeycomb, RaceBox and Ignition Controls.
How your order is fulfilled
We hold genuine stock of every product we list — Playseat, DOF Reality, Honeycomb, RaceBox and Ignition Controls — right here in Australia. Nothing on our site is drop-shipped from overseas. Orders are processed within 3–5 business days.
Standard items ship Australia-wide and shipping fee is $80 AUD
See our Shipping Policy for full delivery details and our Returns and Refunds Policy for return information.
Our service approach
We aim to reply to every enquiry within 1 business day, and we'd rather tell you "let me check" than guess. If we don't have verified information to answer your question, we'll find out before making a promise.
Support is available by email and phone during the hours below.
Get in touch
For product, compatibility, shipping or order questions, please contact us before purchasing.
Business details
HyperLabs ABN 48 990 928 521
18 Phar Lap Road, Wattle Grove WA 6107, Australia
Email: support@hyperlabs.com.au Phone: +61 412 451 502 Hours: 12:00am – 12:00pm AWST, Monday to Friday
We're an online retailer and don't operate a walk-in showroom at this address — please reach us by email, phone or live chat.